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Frequently Asked Questions (FAQs)
Q. Why should I get someone else to clean my
oven?
A.
It's one of the most hated household chores but
it is a necessary one. We remove any built up grease
and carbon deposits that can cause smoke and even
set off the fire alarm. An accumulation of grease in
extractors is known to be a fire hazard, so from a
safety point of view, it is essential to keep your
appliances clean. Thorough oven cleaning once or
twice a year, will ensure your oven lasts longer
too! Odours from food spills can also taint other
meals being cooked in your ovens.
We are also able to
help you create the right impression when selling
your home by presenting your kitchen with a
'gleaming' oven. Similarly landlords find the
service invaluable before letting their properties.
A clean and shiny oven certainly gives a good
impression.
Q. Where do you work?
A.
Our mobile service is based in Fife, but as well
as covering the whole of Fife, we also travel to
Perth, Kinross, Dundee, North Edinburgh and
Grangemouth.
Q. Do you
have insurance?
A.
Yes, We are fully insured.
Q. Can you
explain the process?
A.
After
arranging an appointment at a time which suits you,
we arrive at your home in our liveried van. We then
take all removable items from your oven outside to
the van and clean them in aluminium baths using only
bio-degradable products. The remainder of the oven
is cleaned using eco-friendly products and good old
fashioned elbow grease...until it is gleaming! The
oven components are then put back together, and the
used cleaning solution is safely discarded down the
drain. The whole process takes 2-3 hours.
Q. Do you
clean the glass doors?
A.
Yes. We clean the doors both inside and out and
often remove doors to ensure the best possible
finish.
Q. Do you
clean Stainless Steel ovens?
A.
Yes. We use products specifically formulated for
cleaning stainless steel.
Q. Are there
any fumes and does it smell?
A.
No. We use bio-degradable cleaning products that
are both fume and odour free.
Q. How long
will the cleaning take?
A.
It depends on the size of the oven, levels of
soiling, and whether you also want your hob and/or
extractor cleaned.Generally, the time varies from
2-3 hours.
Q. How soon
can I use my oven after the clean?
A.
The oven can be used immediately.
Q. Are there
any extra charges that need to be paid?
A.
Bulbs, filters and some door seals can be
replaced if required. These will be charged
separately
Q. How can I
pay?
A.
We accept cash or cheque.
Q. Do I need
to have my AGA cleaned?
A.
Although the AGA ovens clean themselves, it's
the outside that tends to get greasy and grimy with
use. We therefore remove all this grease and
burnt on carbon from the lids, handles, flue cover
and the inside of the oven doors. The AGA should be
cold when cleaned, so needs to be turned off the
night before a clean.
Q. How do I
keep my oven clean after Ovengleam have visited?
A.
Wipe up spills on the inside of the oven and
oven door before they have time to set. Use a damp
cloth and your usual household detergent. Wipe the
seal around the door with a damp cloth. Do not clean
the outside of the oven if the oven is hot as this
will leave streaks due to the solution drying too
quickly. Don't use abrasive scourers as the outside
of the oven and the enamel can sometimes be easily
scratched. It's easier to keep an oven and hob clean
if it's wiped after each use!
Q. Would you
recommend using a shop bought oven cleaner?
A.
Not usually. Oven cleaning products tend to be
caustic and should be used with caution. They can
take paint off your oven and can damage enamel and
glass if left on too long. They can also have very
strong fumes. Do not forget to use gloves with these
products as they are often corrosive and can result
in nasty burns if they splash onto your skin.
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